Conversational AI Uses

With the rapid march of technology, many everyday items are becoming "hands-free." Smart appliances, home HVAC and security systems, and other home automation devices now rely on communicating with artificial intelligence (AI) bots. Apple's Siri, Amazon's Alexa, and Microsoft's Cortana are all examples of conversational artificial intelligence bots.

Human speech isn't easy to duplicate or mimic. Different languages, accents, dialects, syntax, and things like the use of lingo all play a role in making conversational AI more complicated than one might think at first. Here is a look at what role conversational AI can play in your life.

Problem Solving

Through a voice user interface, you can ask your AI bot to compute figures, place an order for you, check the weather forecast, or call you a taxi. You can set timers and alarms, ask for your bank account balance, and place a phone call.

Entertainment

Depending on the different apps or skills you have enabled on your smart device, you can play games, have a story or joke read to you, or request a song. An AI bot can be your virtual entertainer. 

Customer Service

Many people quickly become frustrated when they call an organization and are met with someone who isn't a native speaker of their mother tongue. As conversational artificial intelligence improves and can better emulate human speech, more and more companies can be expected to rely on this technology to provide some of their customer service support. And because the very human element of judgement isn't present in an AI bot, some people actually feel more comfortable talking about whatever problem they are calling about.

General Conversation

While most conversational artificial intelligence is goal-oriented, eventually, the intelligence will reach a near-human level of skill. This means people will be able to hold lengthy conversations with a bot. This could have myriad practical applications, such as reducing loneliness or providing education and stimulation for young children.

Health Care

One of the exciting ways conversational artificial intelligence may be used in the future is to ease medical concerns, schedule appointments, and give notification alerts. Oddly, the impersonal nature of artificial intelligence can be of great comfort when it comes to discussing one's medical concerns. Continued deep learning will prepare the current artificial intelligence level to expand to other industries as well. The future of conversational artificial intelligence isn't clear, but when man uses machines to help him solve his problems, the future is bright.


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