Landline Not Working Out? Why You Need A Business-Centered Mobile Phone System

When you run a business, reliable phone service is mandatory. If your phone system isn't reliable, you're losing money, productivity, and customer satisfaction; all of which can seriously undermine the success of your business. Unfortunately, it can be confusing to choose the right phone system for your business. If you're using an outdated landline, you're missing out on the flexibility that a mobile system provides. However, if you're allowing your employees to use their own mobile phones, you're going to end up with an entirely different array of problems. That's where mobile systems designed specifically for the business setting become beneficial. If you haven't switched to a business-centered mobile system, here are four reasons why you need to make the transition now.

Employee Accountability

One reason you need a business-centered phone system is so you can track the productivity of your employees. With this type of phone system, you can monitor the calls that are made, the duration of each call, and who those calls are going out to. Unfortunately, when personal mobile phones are used in a business setting, it becomes impossible to track employee productivity. That's why you need a business-centered mobile system. Your employees will have the ease of access provided by a mobile phone system, and you'll have the ability to monitor productivity.

Separation Between Work and Home

Another problem associated with the use of personal cell phones in a business setting is that there is no separation between work and home. Once you, or one of your employees makes a business call using a personal phone, the customer has access to those phone numbers. Unfortunately, that means those personal phones may be ringing at all hours, including nights and weekends. With a business-centered mobile phone system, those personal numbers remain personal.

Instant Transfer from Office to Mobile

When it comes to using landlines for business calls, phone calls can be interrupted at the close of business. Or when an employee needs to head out of the office. Once you have a business-centered mobile phone system, your customers won't have their important calls cut short. Instead, your employees will be able to transfer the call to their business mobile and continue the conversation without interruption.

Full Mobility with Landline Features

One of the benefits of those landlines is that they provide additional features that most mobile devices don't, such as call-waiting and call-transfers. With a business-centered mobile system, you'll receive all the benefits of a landline system with the added benefit of mobility.


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